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Service & Maintenance

Introduction

Eagle Automation has  25 years experience in the Gate Automation and Access Control market.  The company employs 45 people with 12 engineers dedicated to maintenance. At Eagle we believe planned maintenance is one of the most important factors in providing reliable operation to your security gates and access control systems. Planned maintenance is essential to minimise breakdowns and prevent urgent service visits. A team of fully trained engineers to support our installations underlines our position as one of the leading companies within our industry.

 

Northern UK Branch to open in August 2023.

Following sustained growth and market requirement, we are pleased to announce our expansion with the opening of a Northern UK Branch in August 2023, headed by Jon Broughton who brings over 33 years of industry experience and expertise.  This compliments our extensive coverage of the South, South east, South West and Midlands offering best geographical  in the UK for our sector.


From our Manchester hub, we will be ideally positioned to service the M62 corridor including Liverpool, Manchester, Leeds, Hull and other areas surrounding Sheffield, Nottingham, Doncaster, York, Middlesborough, Newcastle and Blackpool.

We are actively recruiting gate automation engineers for service repairs and maintenance as well as installation requirements, please see our Careers Page or contact JonB@eagleautogate.co.uk for further information.

 

Why have a contract

Under HSE guidelines and the Machinery Directive (EN12978) it is now a legal requirement to have a service contract with an authorised Gate Installer.  Eagle is a founder member of DHF and are able to ensure that your system continues to meet all the current and future legislation.

  1. Checking of wiring and Intercom functions where covered and applicable
  2. Making any adjustments necessary due to wear and tear to hinges and linkages etc
  3. Providing a commitment to be on site within two working days to either repair any fault or provide a quotation for repairs as per the relevant terms and conditions.
  4. Ensuring HSE compliance with EU directive for gate maintenance

 

Benefits of Regular Maintenance
A maintenance contract with Eagle Automation ensures minimum downtime during unexpected breakdowns plus:

  • Fewer breakdowns
  • Regular service
  • Testing of safety circuits
  • Fast and reliable response
  • Individually tailored maintenance service schemes
  • All contracts take priority over companies without this service
Standard
  • Set amount of site visits per year
  • Equipment health checks
  • Full reports
  • Guaranteed response time
Fully Comprehensive
  • Set amount of site visits per year
  • Equipment health checks
  • Full reports
  • Guaranteed response time
  • Cover on all Eagle approved equipment
24 Hour
  • Set amount of site visits per year
  • Equipment health checks
  • Full reports
  • Guaranteed response time
Other Services
Our technical team offer advice and engineering support over the phone. Sites with a contract are able to buy spares such as new transmitters directly via our credit card facilities at the office:
  • Gate Automation
  • Barriers & Rising Bollards
  • Roller Shutters
  • CCTV, Video & Door Entry